Web Hosting Service

It’s an online service that lets you publish your website on the internet. It’s like giving your website a proper location that the public has access to!

Let’s look at it this way;
Your website = Your home or shop
Web Hosting = A land/plot to hold your website
Putting that together, anyone can come and go and visit your website since it will have a solid space set out for however long you pay its rent. 

Our servers make sure to keep your website up and available to everyone at all times. 

The way this works is; your website’s files are uploaded onto a web server. Our server’s resources (like the bandwidth, RAM, space given to you from our packages) are then assigned to your website. 

Your site is stored on a unique DNS which allows people to access your website in the first place. So essentially, you are renting out space on our servers for your website!

That really depends on what kind of website you have and on your budget. 

The web hosting we provide is shared hosting which is perfect as you get to pay for what you need and nothing overkill/complicated. 

We offer 3 packages so far; Basic, Pro and Super.
Basic – it’s exactly what the name suggests. Perfect for starting out and having a simple setup.
Pro – The best package we have to offer! Balanced and not overkill.
Super – A lot of freedom and space to carry out your masterplans! If you don’t want to be held back by much, this is it.

You don’t have to buy a domain with us! If you have an existing domain from elsewhere, all you need to do is integrate our server onto it by changing its DNS. It’s like giving it a new home! 

Of course, it is much easier to have both your domain and web hosting under one umbrella and we recommend that. Another option is to transfer your domain to SuperHostHK.

Yes. If you’re using one of the common CMS (content management system) like WordPress, the process is rather simple since it provides many tools to backup/move your files to SuperHostHK servers. 

If you’re using something else or need any help with the transfer, our support team will be more than happy to assist you, so don’t hesitate to contact us.

Not a problem. You can always buy a new domain with us in checkout. We have a system in place that allows you to check for available domains and if what you’re looking for is already taken. 

If you don’t want to buy a web hosting package just yet and only need a domain. That’s available too! Just use our free domain checker.

You may notice we provide “free SSL” on all of our packages, but what is it?

When you access websites, you may notice a padlock on the left of the address (like you can see right now on our website). The AutoSSL system in the cPanel automatically adds security to your website.

The SSL certificate encrypts any sensitive information sent across the internet. It is fundamentally an encryption/authentication/decryption of the data that’s sent around. It provides a secure channel between your device and our servers.

If you don’t have an SSL certificate applied, your website will run like normal but it is vulnerable to hackers. Visitors are given a warning beforehand that your website is not secure, discouraging them from visiting your website. Now we don’t want that!

cPanel, also know as control panel, is a separate account provided to you. This is where you get to control your website; upload and manage files, create email accounts, check stats and analytics, etc. 

Login details for your dedicated cPanel are given to you via email once you’ve bought a web hosting package with SuperHostHK.

It can be exciting wanting to get started asap, and we don’t want you to wait!

There are several ways you can get started, from coding with HTML to using a common CMS (content management system) like WordPress. WordPress is the better, faster and convenient option as you can customize so much to your needs with a variety of themes and website builders. Regardless if you’re setting up a blog or a business, not much technical knowledge is needed and you can get started straight away. 

Yes, we can design a beautiful and user friendly WordPress website for you. Message us and let us know your design preference. You can learn more about our WordPress website design services by following the link.

This is definitely recommended as you grow! The upgrade procedure is fairly simple and accessible through your dashboard. You can also contact us to make sure you’re only buying what you need!

Unlike most hosts, we don’t want to push unnecessary packages and resources onto you.

We do! All of our web hosting packages support e-commerce and your business plans by making use of a range of e-commerce platforms and plugins within the CMS (content management system) provided by us.